Contact Us
Email everhausco@gmail.com, or use the form below. Both land in the same inbox.
To help us answer quickly
If your message is about an order, please include:
- Your order number, which starts with # and is in your confirmation email
- The email address you used at checkout
- What you would like us to do about it
If something arrived damaged or wrong, a photo saves a round of questions. Attach it to your email and we can usually sort it out in one reply.
What we can help with
- Where your order is, and what the tracking actually means
- Changing a shipping address before the order has been dispatched
- Canceling an order that has not yet been dispatched
- Returns, refunds and replacements
- Questions about dimensions, materials or whether something will fit before you buy
Who replies
EVERHAUS is a small independent store. Your email is read and answered by the person who runs it. We are in the Europe/Vilnius time zone, so if you write overnight the reply will come the following working day.